Ever wonder why Kaiser Permanente might be calling you? It’s a common question, and there are several good reasons your phone might be ringing!
First off, they often call to remind you about appointments you have scheduled. With busy lives, it’s easy to forget a check-up or a specialist visit, and these calls are super helpful.
Another common reason is about your lab results. If you’ve had blood work or other tests done, they might call to discuss the results, especially if something needs follow-up or clarification.
Sometimes, Kaiser Permanente might call regarding billing or insurance questions. They may need to clarify information, discuss coverage, or help with any outstanding balances.
They also use calls for general health reminders, like flu shots or other preventive care, or to follow up on your care after a recent visit or procedure. They want to ensure you’re doing well and have all the support you need.
Now, here’s a crucial point: unfortunately, scammers sometimes impersonate Kaiser Permanente. These fraudulent calls might try to trick you into giving away personal or financial information.
Always be cautious! Kaiser Permanente will only contact you about billing and services you’ve received. If a call feels suspicious, hang up and call their official member services number or check their website to verify. Your health and information are important, so stay alert!